Photo by Arizona Public Service | Facebook
Plenty of APS ratepayers — myself included — have been complaining about our electricity bills for the past four years.
We watched our bills skyrocket after the 2017 rate increase while also having to navigate novel and complex rate plans — plans that few consumers understood and that APS’ own customer service reps had difficulty explaining.
During this same period, ratepayers found out the utility’s parent company spent tens of millions of dollars on political campaigns and lobbying that, among other things, discouraged investment in public education and clean energy and helped elect the very commissioners who are supposed to regulate them.
But now it seems the tide has finally shifted, and APS no longer has carte blanche at the Corporation Commission.