Photo by Arizona Public Service | Facebook
If you haven’t heard of the Residential Utility Consumer Office, otherwise known as RUCO, you’re not alone. Though this government organization has been around for more than thirty years, few Arizonans know about its existence.
RUCO is a consumer advocacy agency, funded by ratepayers, for the benefit of ratepayers. Its job is to advocate on our behalf whenever public utilities seek rate hikes at the Arizona Corporation Commission.
But it seems lately, or at least in the case of Arizona Public Service (APS) rate reviews, this agency has been asleep at the wheel.